Legal
Cookie Policy
Last updated: 22 June 2026
This Cookie Policy explains what cookies and similar storage technologies Flowgration uses on flowgration.com and app.flowgration.com, why we use them, and how you can control them. We keep the list short and we never load non-essential cookies until you explicitly say yes.
What are cookies and similar technologies?
Cookies are small text files that a website stores on your device when you visit. They let the site remember information between page loads or visits. We also use the browser's localStorage API — a client-side storage mechanism that works similarly but never leaves your device in an HTTP header. In this policy, "cookies" refers to both traditional cookies and localStorage entries unless we distinguish between them.
Legal basis for using cookies
Spanish and EU law governs our use of cookies through three overlapping instruments: Article 22.2 of the LSSI-CE (Ley 34/2002), the EU ePrivacy Directive (2002/58/EC), and the General Data Protection Regulation (RGPD / GDPR). Under Article 22.2 LSSI-CE, strictly necessary cookies — those required solely to deliver a service you have explicitly requested — are exempt from the consent requirement. All other cookies, including analytics and marketing, require your prior, freely given, specific, informed, and unambiguous consent before being activated. This is consistent with the AEPD's Guía sobre el uso de las cookies (updated May 2024) and EDPB Guidelines 03/2022 on deceptive design patterns. You can accept all optional cookies, reject them all, or customise your choices category by category. Withdrawing or changing your consent is as easy as giving it: use the "Manage preferences" link at any time. Refusing optional cookies has no effect on your ability to use Flowgration's core features.
Cookie categories
- Strictly necessary: These cookies and storage entries are essential for the website and application to function correctly. They enable core features such as authentication, security, language selection, and remembering your consent choice. Because they are strictly necessary to deliver the service you have requested, they do not require your consent under Article 22.2 LSSI-CE and cannot be disabled through our preference panel.
- Analytics: Analytics cookies help us understand how visitors interact with our site — which pages are visited, how long sessions last, and where traffic originates. This data is aggregated and used only to improve Flowgration. These cookies are loaded only after you give your consent and are never activated by default.
- Marketing: Marketing cookies track visits across websites to measure the effectiveness of advertising campaigns and to show relevant ads. These cookies are set by third-party advertising platforms (Google Ads, Meta) and are only loaded if and when advertising features are enabled and you have given your prior consent. If marketing cookies are not currently active on your visit, the entries below are not being set.
Cookies and storage entries we use
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| flowgration_consent | Flowgration | Stores your cookie consent choices so you are not asked again on every visit. | 12 months | Necessary (localStorage) |
| flowgration_lang | Flowgration | Remembers your preferred language (Spanish or English) across sessions. | Persistent | Necessary (localStorage) |
| flowgration_theme | Flowgration | Remembers whether you have chosen the light or dark interface theme. | Persistent | Necessary (localStorage) |
| access_token (JWT) | Flowgration | Keeps you signed in to the application (app.flowgration.com only). The token expires after 12 hours or when you sign out. | Session / 12 hours | Necessary (localStorage) |
| __stripe_mid | Stripe | Used by Stripe to detect and prevent fraudulent payment activity during checkout. | 1 year | Necessary |
| __stripe_sid | Stripe | Used by Stripe for fraud prevention during an active checkout session. | 30 minutes | Necessary |
| _ga | Google (Google Analytics 4) | Assigns a unique identifier to each visitor so Google Analytics can distinguish between users and generate aggregate usage reports. | 2 years | Analytics |
| _ga_* | Google (Google Analytics 4) | Persists the state of a Google Analytics 4 session across page views. | 2 years | Analytics |
| _gcl_au | Google Ads | Used by Google Ads to measure conversions attributed to ad clicks. Only set if advertising features are active and you have consented to marketing cookies. | 90 days | Marketing (conditional) |
| _fbp | Meta | Used by Meta to deliver and measure advertising across Meta platforms. Only set if advertising features are active and you have consented to marketing cookies. | 90 days | Marketing (conditional) |
Google Analytics and third-party data processing
We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). When you consent to analytics cookies, Google may process data about your use of our site on servers located outside the European Economic Area, including in the United States. We have implemented IP anonymisation so that your full IP address is never stored by Google. We also use Google Consent Mode, which means GA4 operates in a restricted, cookieless modelling mode until you provide consent — no analytics cookies are set and no personally identifiable data is sent to Google before you accept. International transfers to Google are covered by the EU Standard Contractual Clauses (2021/914). For full details of how Google processes this data, see the links below.
How to manage or withdraw your consent
You can change or withdraw your cookie preferences at any time by clicking the button below. The preferences panel lets you accept or reject each optional category independently. Your new choices take effect immediately and the flowgration_consent entry is updated accordingly. You can also control cookies through your browser settings — most browsers let you block or delete cookies entirely. Note that blocking strictly necessary cookies may affect the functionality of the site. For guidance on browser-level cookie controls, consult your browser's help documentation (Chrome, Firefox, Safari, Edge, etc.).
Questions about cookies or privacy?
If you have any questions about this Cookie Policy or about how we handle personal data, please contact our privacy team at info@flowgration.com. You can also review our full Privacy Policy for a complete picture of how we collect, use, and protect your data.